Privacy Policy

Privacy Policy for Peak Adventure Getaways

Introduction

At Peak Adventure Getaways, accessible at https://peakadventuregetaways.holidayfuture.com, protecting the privacy of our visitors is one of our main priorities. This Privacy Policy outlines the types of information collected and how it is used.

Scope of This Policy

This Privacy Policy applies only to online activities and is valid for visitors to our website regarding information shared or collected through this site. It does not apply to information collected offline or through other channels.

Consent

By using our website, you hereby consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons for requesting it, will be clearly explained at the point of collection.

If you contact us directly, we may receive additional information such as your name, email address, phone number, message content, attachments, or any other information you choose to provide.

Contact form enquiries: When you send our contact form, we collect your name, email address, and message (and phone number, home, or dates only if you provide them) so we can reply to your enquiry. Your enquiry is sent securely to Make (make.com), an automation service that passes it to our private Lead Log in Google Sheets and alerts our guest team. Make and Google act as our service providers for this purpose. We keep contact form leads for up to 12 months from your enquiry, or 12 months after your enquiry is closed, then we delete them. Spam and test entries are deleted weekly. We do not sell your details, and we will not use your enquiry for marketing unless you separately opt in. To ask us to delete your enquiry sooner, email info@peakadventuregetaways.com and we will confirm deletion within 30 days. Please do not send payment details, door codes, ID documents, or other sensitive information in the contact form.

How We Use Your Information

We use collected information for purposes including:

  • Providing, operating, and maintaining our website
  • Improving, personalizing, and expanding our website
  • Understanding and analyzing website usage
  • Developing new products, services, features, and functionality
  • Communicating with users for customer service, updates, and marketing
  • Sending emails
  • Detecting and preventing fraud

Log Files

Peak Adventure Getaways follows standard procedures for using log files. These files log visitors when they visit websites. Information collected includes IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and click counts. This data is not linked to personally identifiable information and is used for analytics and site administration.

Cookies and Web Beacons

Peak Adventure Getaways uses cookies to store visitor preferences and track accessed pages. This information helps optimize user experience by customizing website content based on browser type and related data.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), consumers have the right to:

  • Request disclosure of collected personal data categories and specific details
  • Request deletion of personal data
  • Request that personal data not be sold

Requests will be responded to within one month. To exercise these rights, please contact us.

GDPR Data Protection Rights

Users are entitled to the following rights:

  • Right to access personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure under certain conditions
  • Right to restrict processing under certain conditions
  • Right to object to processing under certain conditions
  • Right to data portability

Requests will be addressed within one month. Please contact us to exercise these rights.

Children’s Information

Protecting children online is a priority. Peak Adventure Getaways does not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has provided such information, please contact us immediately and we will promptly remove it.

Contact Information

If you have questions or require additional information about this Privacy Policy, please contact us through our website contact form.